Privacy policy
GB Gummies Ltd (“GB Gummies”, “we”, “us” or “our”) operates this website and online store (the “Site”) to provide our products and services (the “Services”). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our Site, make a purchase, or otherwise interact with us.
GB Gummies is powered by Shopify, which provides the e-commerce platform that allows us to sell our products to you. This Privacy Policy applies to all users of the Services and should be read alongside our Terms of Service.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect,
“Personal information” means information that identifies, relates to, or can reasonably be linked to you. This does not include anonymised or de-identified information.
Depending on how you interact with us, we may collect:
• Contact information (name, billing and shipping address, email address, phone number)
• Order and transaction details (products purchased, order history, returns, exchanges)
• Payment information (processed securely by payment providers; we do not store full card details)
• Account information (login details, preferences, settings)
• Communications with us (customer support enquiries)
• Device and usage data (IP address, browser type, device information)
• Marketing preferences (subscription and communication choices)
How We Collect Information
We collect personal information:
• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies
• From service providers that help us operate our business
• From Shopify, which powers our e-commerce platform
How We Use Your Information
We use personal information to:
• Process payments, fulfil orders, arrange shipping, and handle returns
• Communicate with you about orders or support enquiries
• Improve and personalise your experience
• Send marketing communications where you have opted in
• Maintain security, prevent fraud, and comply with legal obligations
Marketing Communications
If you opt in to receive marketing communications, we may send you updates about products, offers, or brand news by email. You can unsubscribe at any time using the link in our emails. Transactional emails (such as order confirmations and shipping updates) will still be sent where necessary.
How We Share Personal Information
We may share personal information with trusted third parties only where necessary, including:
• Shopify (our e-commerce platform provider)
• Payment processors, fulfilment and shipping partners
• IT, analytics, and customer support providers
• Marketing partners where permitted by law
We do not sell your personal information.
We may also disclose information to comply with legal obligations or to protect our business, customers, or rights.
Shopify and Data Processing
Our Site is hosted by Shopify Inc. Shopify processes personal information on our behalf to provide and improve the Services. Your information may be transferred to and processed in countries outside your own, including Canada and the United States.
More information about Shopify’s data practices can be found at:
https://privacy.shopify.com
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, analyse performance, and improve your experience. You can manage cookie preferences through your browser settings.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content, and encourage you to review their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Security and Retention
We use appropriate technical and organisational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide our Services, meet legal obligations, resolve disputes, and enforce our agreements.
Your Rights (UK & EEA)
If you are located in the UK or the European Economic Area, you have rights under data protection laws, including the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request data portability
• Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
International Transfers
If we transfer personal information outside the UK or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or recognised adequacy decisions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Email: support@gbgummies.com
Address:
GB Gummies Ltd
Email: info@gbgummies.com
131 Milton Road
Gravesend
Kent
DA12 2RQ
United Kingdom