Shipping policy

At GB Gummies, we aim to dispatch orders promptly and deliver them reliably across the United Kingdom.

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Order Processing

  •  Orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).
  •  Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

UK Delivery

  •  We ship all orders using Royal Mail Tracked services.
  •  Standard delivery (Royal Mail Tracked 48) typically arrives within 2–3 working days from dispatch.
  •  Delivery times are estimates only and are not guaranteed.

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Packaging

  •  All orders are securely packaged to protect product quality and freshness during transit.
  •  Our packaging is designed to ensure your order arrives in the condition intended.

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Tracking

  •  Tracking details are provided by email once your order ships.
  •  You can use the tracking link to monitor your delivery directly with the courier.

Delivery Issues & Responsibility

Please ensure your delivery address is entered correctly at checkout.

GB Gummies cannot be held responsible for:
  •  Delays caused by the courier
  •  Failed deliveries due to incorrect or incomplete address details
  •  Delays outside of our control once the order has been dispatched

If a parcel is delayed or marked as delivered but not received, please contact us and we will assist where possible.

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Support

  •  Order & shipping enquiries: info@gbgummies.com
  •  Delivery issues or damaged parcels: support@gbgummies.com

We aim to respond to all enquiries promptly during business hours.